Returns / Shipping
In keeping with Blue Sky's eco values, our clothing returns are not discarded/thrown into the landfill. We strive for best practices, offering fair returns while preventing waste, pollution, and financial loss. Returning items to a Blue Sky location? Please have your order/sales receipt available. Your order/sales receipt is sent either a) via email as a link on your order confirmation and on your shipping confirmation, or b) if no email contact was provided, in hard copy with your delivered order. Note that packing slips will not be accepted in place of orders/sales receipts. If you can't locate your order/sales receipt, please contact firstname.lastname@example.org.
Return of online purchases:
Items purchased at 50% can be exchanged, or returned for store credit only.
$20, $10, and $5 items are final sale; they cannot be returned.
Full price items are fully refundable up to 30 days after purchase.
Free Shipping for orders over $149
Flat Rates for orders under $149 ---
British Columbia $10.00
Manitoba, Alberta, Saskatchewan $14.00
Rest of Canadian Provinces and Territories $18.00
Regular Parcel - takes 4 to 12 days to deliver depending on location; not insured
Expedited Parcel - takes 2 to 11 days to deliver depending on location; delivery confirmation is available; insured up to $100 automatically
Xpresspost - takes up to 3 days depending on location; delivery confirmation is available; insured up to $100 automatically
Priority - next day and up to 3 days depending on location; 5 - 8 days for Northern regions and remote centres; signature required
Need to change an existing order? Please email email@example.com ; add 'change order' to the subject line, and provide your order number and desired change. We will do our best to accommodate your request.
On the shipping page of your check-out, choose the store you'd prefer.
Processing times vary. If we have the garments in stock, turnaround can be as little as 2 business days. However, if a garment comes from a different store location processing could be 7 - 10 days.